Open Device Manager Right Mouse Click on: Custom USB Devices -> HP USB-C to DisplayPort Adapter Choose Update Driver Software Choose: Browse My Computer for driver software Choose: Let me pick Use alkaline batteries when replacing the batteries. Select your language and operating system. My mouse serial number is bm65002844 (49Mhz)and the part number is 5188-3572 rev:1.3.Everywhere I've looked and everyone I've talked to says about the same thing. Source
Use the following instructions: Start with the computer turned off. Use a damp cotton swab with a mild cleaner and gently clean the optical sensor and the LED lens or laser lens located on the bottom of the mouse. ENTER HERE © CBS Interactive Inc. / All Rights Reserved. Join the community Back I agree Powerful tools you need, all for free.
Delete all vendor specific drivers. Reboot then connect the mouse. I even tried to do a System Restore, no luck, and now I can't UNDO my restore point because of a system file error.What could be wrong here, and how do Hp Mouse Not Working Windows 10 Figure : Keyboard model AH0G connecting to charging device LED battery indicator Micro USB cable to charging device Turn on the computer.
note: The following connection sequence must be completed within 60 seconds. The wireless mouse may not work properly on glass, grooved, translucent (light can be seen through), reflective, or see-through surfaces. To open Hardware Diagnostics: Restart the computer and repeatedly press the F2 key while the computer starts up. http://support.hp.com/us-en/document/c00006616 Complementary Content Home USB HP Optical Mouse issue and Windows 7/8/10 strange issue by Palmtop on Nov 30, 2015 at 4:02 UTC 1st Post | Windows 8 | HP Hardware
mrizos 2,095,842 views 52:25 How to Fix USB Device Not Recognized - USB Not Working? - Duration: 5:27. Hp Wireless Mouse Driver The HP Hardware Diagnostics screen opens Select Component Tests from the main menu. If you are not able to rollback the driver, first you need to fully Uninstall "HP USB-C to DisplayPort Adapter". Optical Corded mouse was working perfectly until yesterday, now it is ceased to work.
Find Solutions, ask questions, and share advice with other HP product owners. http://www.sevenforums.com/drivers/229757-usb-optical-mouse-not-working.html If the mouse works properly after the computer is turned on, then continue to the next step. Hp Mouse Pad Not Working Sign in to make your opinion count. Hp Wireless Mouse Not Working Windows 10 Problems with a wireless mouse on a computer with Windows 7, Vista, or XP If you are experiencing problems with a wireless mouse, use one of the other sections in this
Make sure the wireless mouse is switch is set to the On position. http://virtualthought.net/not-working/hp-laptop-mouse-not-working.html HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend You would have to back up all of your data and any programs installed after purchase would be lost. tgell, Jun 15, 2012 #11 AlanH Private E-2 Once again thanks; My PC is an HP 6215UK, 64 bit running windows 7 I checked the BIOS but can’t find any reference Hp Mouse Not Working
It is recommended that the USB receiver be placed away from USB 3.0 flash drive and USB 3.0 external hard drive. by vt53040 / February 20, 2007 6:11 AM PST In reply to: FOUND IT. by vt53040 / February 19, 2007 11:07 PM PST I just bought my new computer. have a peek here This left me without my wireless keyboard and mouse.
Was not able to roll-back the driver package so proceeded with complete uninstall. Hp Mouse Not Working Windows 8 If problems continue, move the keyboard, mouse, and receiver to another computer. Honestly, I thought the webpage the HP rep gave me was only something he had and wasn't such public knowledge.
This feature is not available right now. Maybe somebody else on the forum can give their input on this. This new mouse still did not work, but worked immediately on my laptopI would appreciate if you had any other ideasRegards Reply 0 0 Ray_Marker Teacher Posts: 73 Member Since: 11-13-2009 How To Connect Hp Wireless Mouse Without Receiver Click and run the Mouse test to confirm the level of functionality of your mouse.
Also i cant find the Cordless Optical mouse in the device manager. note: If you are using an optical mouse on a glossy surface, use a mouse pad. Figure : Cleaning the mouse body Turn the mouse body upside down. http://virtualthought.net/not-working/my-mouse-is-not-working-on-my-laptop.html If the wireless keyboard and mouse work under UEFI but not under the operating system (Windows 10, 8, 7, Ubuntu), try the next step.
The mice are working fine now and I am able to proceed into applying all the following windows updates, including a recent major one for Windows 10. Reply 2 2 agh55 Tutor Posts: 14 Member Since: 06-11-2012 Message 5 of 7 (9,841 Views) Report Inappropriate Content Re: Optical Corded Mouse stopped working Options Mark as New Bookmark Subscribe Is the OS 32bit or 64bit. Figure : Examples of wireless receivers without connection buttons Disconnect the wireless receiver from the USB slot.
Press and release the recessed button on the underside of the mouse. If the mouse or keyboard is not working, replace the batteries even if the mouse/keyboard software indicate the batteries still have a charge. drmutt1369 1,188,718 views 2:41 Speed up ANY Computer/Laptop by 200% - Windows 7/8/Vista/XP (HD) - Duration: 11:14. Reply 1 1 agh55 Tutor Posts: 14 Member Since: 06-11-2012 Message 3 of 7 (9,854 Views) Report Inappropriate Content Re: Optical Corded Mouse stopped working Options Mark as New Bookmark Subscribe
Since we can't manage the computer using the mouse we need to solve this using the keyboard, accessing through Remote Desktop or with other mouse device (PS/2 or USB). Loading... If the keyboard and mouse do not work on that computer, one of the items in the hardware set (mouse, keyboard, and receiver) might be defective or might not be transmitting The driver is still there in the important updates and sooner or later windows will install it, if i don't disable the automatic installation of the updates.
For this particular HP mouse I have downloaded the driver from the HP site, problem still exists. Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP PCs - Computer Is Slow (Windows 10)HP Desktop PCs - Performing a Hard ResetHP Desktop PCs If you can't find the driver of your mouse, you can install the driver of USB ports.4:If your USB mouse still doesn't work, maybe there is something wrong with your USB If the other mouse is not identified, then the issue might be with the motherboard connector where the mouse is connected.
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